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Navjot Singh Randhawa

Always wearing a warm smile, Navjot delivers a level of service that makes his passengers feel like their travelling in his car, rather than a taxi. Heralded ‘everything you’d wish for in a driver’, Navjot has become a regular driver of choice among the numerous passengers who nominated him for this award.

Co-winner of South Australia’s Taxi Driver Of The Year, Navjot Singh Randhawa, is using his accolade as a means of driving others to pursue industry excellence.

Navjot was awarded the prestigious title at last year’s SA Tourism Awards, after receiving votes from numerous South Australian passengers. “I feel immensely proud of winning the award and have had so many people congratulate me,” Navjot says.

“Many colleagues have even asked me for some tips on how to win the award and I put it down to providing outstanding customer service. “Always ensure your vehicle is clean, you are presentable as the driver, punctual and friendly.” Taxi Council SA President Jim Triantafyllou says Navjot attracted significant complimentary passenger feedback from his excellence in driving to his friendly nature, immaculate vehicle and consistency in punctuality. “The Award is a popular in appealing not only to members of the public to vote for their favourite driver but also for drivers to strive for excellence while on the job,” Mr Triantafyllou says.

“Publicly recognising our drivers for their extraordinary effort is a great way to drive service excellence and highlight the importance of the industry to the tourism sector.” A panel of community leaders assess the nominations for Taxi Driver Of The Year, covering driver knowledge and skills, presentation, safety and comfort, courtesy and helpfulness, as well as service to passengers with special needs.


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