The Taxi Driver of the Year Awards was introduced in 1995 and held annually with the exception of 2003, 2006 and 2010. They are designed to give Taxi Drivers, the backbone of the industry, recognition for outstanding service in the industry.
Until 2014, the nominations were made through a nomination form held in the taxi. The 2014 became more “high tech” with nominations now through the website at www.sataxidriveroftheyear.com.au. The Taxi Council also welcomes nominations to our email address at firstname.lastname@example.org Passengers are encouraged to nominate taxi drivers who provide customer service that stands out from the crowd, keeping in mind the following criteria:
- Driver Knowledge and Skills
- Courtesy and Helpfulness
- Driver Vehicle and Presentation
- Safety and Comfort
- Service to Passengers with Special Needs
Special comments are asked for on the nomination page and those comments are taken into account by the judges. The drivers who receive the best most appropriate comments are personally interviewed at the completion of the awards by the judging panel. The driver presents himself for a personal interview. Questions at this interview normally relate to the taxi industry. The grand winner is announced at the gala dinner at the end of the awards. With the amount of nomination forms received increasing on an annual basis, it is clear that the drivers very well receive the awards. The committee believes that it is one of the essential ingredients in maintaining its place as the number one taxi provider in Australia.